One of the main benefits of engaging Cater Care to conduct “Mystery Dining” is that you can get a greater insight in to the business activities Front of House from the customers’ perspective!
It’s simple really, we tell it as we see it.
Managers and business leaders often wish they could be the fly on the wall and don’t want to miss the opportunity to improve on the offerings and service provided to their customers however this may be difficult when all seems well with supervision on site!
Cater Care can visit your premises as a regular customer would and through discussions with management prior to the event, a template for the report can be formulated.
This snap shot finding can be an excellent tool to use for pushing a superior quality service within your business.